Career - HappyClaim

We are looking for you!

Would you like to revolutionize complaint management with us? We are always looking out for passionate talents

Senior SaaS Sales Inbound (w/m/d)

HappyClaim is the leading software solution for automated complaint management for eCommerce and wholesale. With our tool, complaint managers manage the entire E2E complaint process in one place – from the customer to the supplier.

Your mission – key accounts: You lead inbound product leads safely through the sales process and ensure that they are well received by us. You actively shape your role and take on entrepreneurial responsibility.
Complex sales scenarios: You deal with several contacts on the customer side (IT, purchasing, quality management, data protection), convincingly address their specific questions and actively manage the overall process.
Teamplay: You are a central part of our Growth team and work intensively with Marketing, Customer Success and Product and actively contribute to the optimization of our sales process.
Data Driven Sales: Together with the marketing team, you will decide which leads to follow up on intensively based on data.
Product Led Growth: We are continuously working on automating our sales processes via the product. You are cordially invited to participate.

SEO / SEA Manager (w/m/d)

You are responsible for increasing the visibility of our web presence in search engines (especially Google).
In addition, you design search engine optimization measures and implement them in close cooperation with the management.
In addition, the conception, implementation, control and optimization of Search Engine Advertising (SEA) campaigns are in your area of responsibility.
You work in our content management system to directly implement SEO measures or create landing pages.
In addition, you create regular reports to evaluate the success of the measures and to derive recommendations for action.
Last but not least, you will advise our (international) colleagues on all questions regarding SEO & SEA.