HappyClaim was developed specifically for the retail industry. Online resellers, retailers and wholesaler distributors with high sales figures benefit in particular.

HappyClaim is ready for use within 24 hours. We need this time to adjust the basic settings and the look & feel of the software to your website or online store. 
You just need to provide your customers a link to the HappyClaim platform in your service area to start using it immediately.
HappyClaim grows with you and can be customized for any company in any trading sector.

Yes you can. Here, too, you benefit completely from the features. You can create your internal quality or development department as a supplier to create samples and product improvement actions in HappyClaim.

Yes, HappyClaim comes with two different roles and permissions by default. Managers and administrators have different rights. If you need a more complex model, we can customize it to meet your company’s needs.

You have hundreds of suppliers and a lot of advisors, so that our pricing model causes too high costs? No problem – in these cases we can work out individual solutions together with you.
But basically, if you use HappyClaim, you will save costs in your company. The benefits of HappyClaim are significantly higher than the cost of using it.

Of course, we comply with all guidelines of the European Data Protection Regulation. Our servers are basically only operated in Germany and are always up to date with the latest technology.

Of course not. We regularly take care of backups of our customer data. Here, too, only the latest technology is used.

HappyClaim was developed specifically for online resellers, retailers and wholesale distributors. It is perfectly suitable for physical products of all kinds. However, HappyClaim can also be used as complaint management software for all services and complaints of other kinds. Feel free to contact us – we will be happy to help you.

You can use HappyClaim for damages and complaints of all kinds. HappyClaim is also particularly suitable for transport damages and the process of reimbursement to your transport service providers.