{"id":12435,"date":"2023-03-12T09:18:53","date_gmt":"2023-03-12T09:18:53","guid":{"rendered":"https:\/\/happyclaim.de\/terms-of-use-gtcs\/"},"modified":"2025-10-07T17:19:21","modified_gmt":"2025-10-07T17:19:21","slug":"terms-of-use-gtcs","status":"publish","type":"page","link":"https:\/\/happyclaim.de\/en\/terms-of-use-gtcs\/","title":{"rendered":"Terms of use & GTCs"},"content":{"rendered":"\t\t
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HappyClaim – qb consulting + trading GmbH<\/strong><\/h1>\n

Status:<\/strong> October 2025<\/p>\n

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1. Provider and scope of application<\/strong><\/h2>\n

These Terms of Use and General Terms and Conditions (hereinafter “GTC”) apply to all contracts between<\/p>\n

qb consulting + trading GmbH<\/strong>
Tummelplacken 7
26169 Friesoythe
Germany<\/p>\n

Represented by: Matthias S\u00fc\u00df and Tatjana S\u00fc\u00df
Register court: Oldenburg Local Court, HRB 222063
E-mail: hello@happyclaim.de<\/a><\/p>\n

and entrepreneurs within the meaning of Section 14 BGB (hereinafter “Customer”).<\/p>\n

Deviating or conflicting terms and conditions of the customer shall not be recognized unless the provider expressly agrees to their validity in writing.<\/p>\n

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2. Subject matter of the contract<\/strong><\/h2>\n

HappyClaim is a cloud-based complaints management software (“Software-as-a-Service”, SaaS for short) that enables retailers and suppliers to process complaints digitally and efficiently.
The software is provided exclusively online. There is no entitlement to local installation. <\/p>\n

During the term, the customer receives a simple, non-transferable, time-limited right to use the software.<\/p>\n

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3. Test version<\/strong><\/h2>\n

After registering at www.happyclaim.de<\/a>, the customer receives access to a free 14-day trial version<\/strong>.
Access is automatically blocked at the end of the trial period.
The trial data is deleted 30 days after the end of the trial period<\/strong>, unless a chargeable booking is made.<\/p>\n

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4. Scope of services<\/strong><\/h2>\n

HappyClaim provides the following main services:<\/p>\n